Orders

What payment methods do you accept?

We accept all major credit cards, PayPal, and Shopify Pay for a secure and easy checkout

What is your return policy?

We offer a no-questions-asked, money-back guarantee. If you or your pet aren't 100% happy, we'll make it right

Can I change or cancel my order?

We process orders quickly, but reach out to 856-287-7484 as soon as possible and we’ll do our best to catch it before it ships!

Products

Need help with our products?

All products have exact instructions. If you still need help just email us at Support@purrfectpethaven.com

Do you offer warranties on your products?

Yes! We stand by our quality. Our premium grooming gear and hardware are covered against defects so you can shop with confidence

Shipping

Do you ship internationally?

Currently, we focus on serving our pet parents within the USA. This helps us ensure faster shipping times and better service

How can I track my order?

You can use our Track Your Order link in the main menu or click the link in your shipping confirmation email.

Still can't see it? Get in touch.